Access2Tel - Multi-product e-commerce site with simplified management
Access2Tel Access2Tel is a web platform developed for a brand specialising in the sale of accessories and services for smartphones, with several shops in France. The aim of the project was to create a high-performance site capable of managing over 6,000 product references, while offering business customers a fluid interface for ordering and managing their purchases. The major challenge was to enable the catalogue to be updated massively and quickly via Excel imports, while ensuring intuitive browsing.
Features
- Simplified import of product catalogues via Excel files with management of critical references
- E-commerce site optimised for speed and management of thousands of products
- Dedicated customer interface for ordering services and products
- High-performance search engine for quick reference searches
- Multi-store management and real-time order tracking
- Scalable architecture to accommodate new functions
Before iterates
- Product catalogue difficult to maintain and update
- Ordering tools ill-suited to the needs of professional customers
- Difficulties in retaining and expanding customer base via digital channels
- No automation for managing thousands of references
After iterates
- Centralised platform with 24/7 access
- Quick and reliable catalogue updates via Excel import
- Optimised user experience for professionals
- Increased customer loyalty thanks to a dedicated customer area
- ElementsAcquiring new customers through a high-performance online presenceand list
Impact of the solution
- Significant time savings for the Access2Tel team in product management
- Increased online sales and customer satisfaction
- Simplified multi-boutique management
- Robust technical base for adding new services
Skills used
- Custom e-commerce development
- Management of large volumes of product data
- Excel import automation
- UX/UI design for professionals
- Scalable, high-performance architecture
Our support
For this project, we supported Access2Tel from the definition of requirements through to the launch of the site. We designed an architecture adapted to the management of thousands of references and optimised the user experience for professional customers. Working closely together, we integrated automated import tools and trained the Access2Tel team in the use of the back office. Finally, we ensured a secure go-live and provided post-launch support to guarantee business continuity.
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