StepChange is a web application designed to support individuals in their professional development, particularly those undergoing retraining or questioning their careers. iterates was asked to redesign the user interface, improve the overall experience and modernise the platform to make it compatible with all types of media, particularly tablets.
Features
- New UI/UX screens adapted to current standards
- Optimised responsive design for tablet and desktop
- Self-diagnosis and personalised follow-up modules
- Guided and simplified user paths
- Quick access to coaching results and recommendations
- Modular structure ready for future extensions
Before iterates
- Outdated interface, not adapted to modern uses
- Navigation difficulties and lack of fluidity
- Limited use on mobiles and tablets
- Poorly engaging user experience
After iterates
- Modern, minimalist design
- Smooth browsing on all media
- Promoting career paths and support tools
- Increased attractiveness for partner institutions
- Better understanding of results for users
Impact of the solution
- Significantly improved user experience
- Increased engagement on the platform
- Stronger positioning with institutional players
- Platform ready to evolve towards new digital services
Skills used
- Customised UX/UI design
- Responsive graphic redesign
- Front-end development adapted to multi-platform uses
- Gradual integration into an existing application
- Product/design/development collaboration
Our support
iterates supported StepChange from the user research phase through to the production launch of the new interface. We designed several prototypes that were tested and validated with end users before launching development. Our team ensured technical compatibility with the existing application, while significantly improving navigation comfort. This work has enabled us to reposition the tool as a benchmark in digital professional support.
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