Development of customised customer portals and collaborative intranets in Brussels
Our customer portal and intranet design services
At iterates, we develop customised customer portals and collaborative intranets designed to meet the specific needs of your organisation. Whether you're looking to strengthen customer relations or improve internal communications, we create reliable digital platforms, secure and scalable.
Creation of customised customer portals for your users
A digital customer portal enables your users to access their information, documents or services independently. We design clear, ergonomic and intuitive spaces that improve the user experience while reducing the workload on your customer support team.
Call on iterates to design your customised digital portal
Development of collaborative intranets for your teams
A tailor-made intranet is much more than just an internal tool: it's a productivity driver. We develop collaborative platforms that encourage knowledge sharing, communication between teams and centralised project management.
Customised intranet platforms integrated into your systems
Each company already has its own tools (ERP, CRM, business applications). Our customised intranet platforms integrate seamlessly into your existing environment, thanks to reliable APIs and interoperable architecture.
Digital portal solutions accessible on desktop and mobile
Mobility is essential. We create Responsive digital portals, accessible from any type of device (computer, tablet, smartphone). So you can offer a seamless experience to your staff and customers, wherever they are.
Why choose iterates for your customised customer portal?
A digital customer portal or a collaborative intranet must not just be functional, it must become a real performance driver for your business. At iterates, we combine technical expertise, understanding of usage and business vision to design digital solutions that create value.
Technical expertise and experience in digital solutions
Our teams have solid experience in the following areas development of customised customer portals and intranets. We master modern technologies (cloud, API integrations, advanced security) and good design practices to guarantee robust, future-proof solutions.
Secure, scalable, standards-compliant portals (RGPD)
Safety is at the heart of every project. We develop RGPD-compliant portals and intranets, including encryption, authentication and access management mechanisms.
Full support: from design to deployment
iterates doesn't just deliver a product: we support you every step of the way. From defining your requirements to going live, via the design and testing phases, we stay by your side. Once deployed, we take care of maintenance and upgrades to ensure the long-term future of your digital solution.
The benefits of a customised customer portal or intranet
A digital customer portal or a collaborative intranet is a strategic tool for your company. It improves the efficiency of your teams, strengthens customer relations and centralises your information in a secure and intuitive environment.
Improving the customer experience through digital self-service
A customised customer portal gives your users easy access to their information, invoices, documents and current requests. They gain greater autonomy, while your support team reduces its workload and concentrates on high added-value tasks.
Improved internal communication and collaboration
A collaborative intranet gives your staff a single place to exchange ideas, share documents and coordinate their projects. It encourages teamwork, breaks down silos between departments and facilitates the flow of information.
Centralising information and boosting productivity
With a customised intranet platform, All your internal data and resources are in one place. Your teams can access information quickly, reducing errors and duplication and speeding up decision-making.
Automate workflows and reduce support costs
By integrating forms, APIs and automated processes, your portals and intranets can handle requests more quickly. As a result, you can reduce your support costs, while offering your customers and employees a fluid, modern experience.
Portals and intranets tailored to each sector
Each company has specific needs in terms of internal communications and customer relations. iterates designs customised customer portals and collaborative intranets that meet the specific challenges of your business sector.
Digital solutions for growing SMEs
SMEs are often faced with limited resources and dispersed tools. A custom-built digital portal enables them to centralise their services, improve their responsiveness and offer their customers a better experience.
Collaborative platforms for large companies and public authorities
Large organisations need solutions capable of managing large numbers of users and complex processes. We develop robust and secure intranets, which facilitate large-scale collaboration while guaranteeing compliance and reliability.
Customer areas for service companies and multi-site organisations
Service companies and multi-site enterprises have to manage numerous points of contact with their customers. iterates designs personalised digital customer areas, This enables smooth communication, centralised monitoring and improved user satisfaction.
Bringing your customer portal or intranet to life
A customer portal or a collaborative intranet is more than just a technical interface: it's a living space that facilitates relations with your customers and improves collaboration between your teams. At iterates, we transform your ideas into a concrete, high-performance digital platform that is perfectly adapted to your day-to-day uses.
Financing your customised customer portal
Investing in a customised customer portal is a strategic step towards modernising your business and strengthening your customer relations. However, financing such a project can raise questions. The good news is that there are several solutions to suit your needs and budget.
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Public grants and schemes for your digital transformation
There is a wide range of public funding available to support the digitisation of businesses. À Brussels and in Wallonia, There are a number of financing options available to reduce the initial investment in a new car. customised customer portal or a collaborative intranet.
Private finance solutions to support your digital ambitions
In addition to public funding, there are several private financing options: IT leasing, specialised bank loans or strategic partnerships. These solutions enable you to spread your costs while speeding up the implementation of your project. customised intranet platform.
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Direct investment: strategic leverage for your intranet
Investing directly in a digital portal solution is a strategic decision. This commitment offers a rapid return on investment thanks to the automation of internal processes, the fluidity of exchanges with your customers and a sustainable improvement in productivity.
Similar services
A customised customer portal is a digital platform that enables your customers to access their information, documents or services online, independently and securely. In contrast, a collaborative intranet is designed for your employees, to centralise internal information and facilitate communication within your teams. iterates designs both types of solution, tailored to your needs and your business processes.
Contact us to identify the most appropriate solution for your organisation.
A personalised digital portal improves your customers' experience thanks to self-service This reduces your support workload and increases customer satisfaction. Internally, a collaborative intranet facilitates collaboration, centralises data and increases productivity. iterates also supports companies in the creation of customised software to complement these tools.
Book a free slot to find out how a portal can transform your organisation.
Yes. Our customised intranet platforms and customer portals can be easily integrated into your existing systems using Secure APIs. Our approach is based on reliable, scalable integrations.
Schedule an appointment to discuss the integrations required for your project.
Yes. The development of a customised customer portal or a collaborative intranet can benefit from financial aid in Belgium. Several subsidies in Brussels and in Wallonia support digitisation and reduce the initial investment. iterates will help you to find and put together applications to maximise your chances of obtaining funding.
Contact us to check your eligibility for available grants.
Are you ready to launch your bespoke customer portal with iterates?
At iterates, we develop customised customer portals and customised collaborative intranets that are perfectly adapted to your business processes and strategic objectives. Our approach combines technical expertise, user-centred design and long-term support.