What to do in the event of phishing?

Woman holding a book and pointing a wand at a complex diagram on the blackboard.

Every day, thousands of Internet users receive a fake message that appears to come from a banking service, an operator or even a government department. These phishing attacks are designed to lure Internet users into disclosing personal data such as IDs, bank details or passwords. Whether by email or text message, these fraudulent attempts are becoming increasingly credible. If you have clicked on a suspicious link or passed on sensitive information, it's essential to act quickly. In this article, you'll find out what to do in the event of phishing, how to check the address of a dubious site, and the right reflexes to avoid falling for a scam.

Before discovering how to identify these fraudulent messages, it is important to understand why you should act as quickly as possible as soon as you have any doubts. Clicking on a link in a malicious email can be enough to expose your banking details by masquerading as an official service. Some scammers go so far as to ask you for your card number or other payment instruments under false verification procedures.

Hand typing on a computer keyboard displaying cybersecurity data in a coloured light environment.

Identifying a phishing message

Cybercriminals are using increasingly sophisticated techniques to trick victims into acting in haste. Learning to recognise a phishing attack is the first step in protecting yourself.

Typical signs of a fraudulent message

A suspicious message may contain mistakes, an unusual page layout or a slightly modified site address. It may ask you to update your personalised security details or validate a payment via a fraudulent site. You should also be wary of messages inviting you to open attachments for no clear reason.

Tip: move your mouse cursor over the links without clicking to see the real destination.

Phishing by email, text message or phone call

Phishing attempts are not limited to e-mails. They can also occur via text message, phone call or voicemail. Scammers often try to pass themselves off as a well-known institution, passing off their message as an urgent communication. Email phishing is particularly widespread and can target both individuals and businesses.

What to do if you have clicked on a link or provided your details

If you think you've been phished, it's vital to react quickly to limit the impact on your data and accounts.

Reacting in the event of doubt or error

If you have any doubts about a message or if you have clicked on a fraudulent link, start by blocking access to your sensitive accounts. Do not immediately reconnect to the site mentioned in the message: access the exact site concerned from your browser by typing it in manually.

Check whether the message contains anything suspicious or intended to mislead the victim: a request for immediate payment, psychological pressure or a threat to deactivate the account.

Protecting your data and preventing misuse

In the event of compromise, contact your bank to stop payment. Report the message received as spam or phishing via your mailbox, or sms to 33700 if it is an SMS.

At the same time, change your passwords immediately, especially if you have passed on contact details, used the same login elsewhere or shared personal data.

Reporting, protecting yourself and preventing repeat offences

After a phishing attempt or attack, there are a number of steps you need to take to protect yourself for the long term and prevent further abuse.

How to report a phishing message

If you have received a phishing message, you can report it as spam via your inbox or pass it on to the relevant authorities. In France, for example, the most common phishing messages can be reported to [email protected].
For sms receipts, use sms to 33700. This helps identify fraudulent networks designed to deceive other users.

Block access and monitor your accounts

It is advisable to block the cards used, even if no unauthorised payments have yet been detected. Activate the connection alerts on your sensitive services. If you notice any fraudulent debits from your account, contact your bank immediately.

In accordance with the regulations, any payment in accordance with the contractual conditions may be subject to reimbursement if you prove unauthorised use.

Preventing new attempts

Phishing scams can reappear in other forms. It is essential never to communicate sensitive data by email or telephone, even if the message appears to come from an official service. Always check the sender's address, and if in doubt, contact the organisation concerned directly. Also inform your professional entourage to avoid internal distribution of the suspect site or malicious content.

Manipulation techniques used in phishing attacks

Understanding how phishing scams work can help you protect yourself more effectively. These attacks are often based on credible, well-constructed scenarios designed to mislead.

Messages designed to manipulate the user

Hackers try to pass themselves off as a trusted organisation (bank, administration, operator, etc.) in order to create a climate of urgency. The message may include content that looks official, such as a logo, a signature or a link to a fake form. It is often difficult to distinguish the real from the fake, especially when you are asked to confirm a payment or enter your login details.

Some messages specifically target your organisation by providing a personalised link or a request for immediate action. This tactic is designed to divert attention and encourage the victim to act without thinking.

Couple sitting on a sofa, the woman holding a pregnancy test with a stressed expression and the man looking worried.

What should you do if you have passed on sensitive information?

If you have already shared data such as passwords or payment details, you should act immediately. Contact the organisation concerned to secure your accounts, especially if an unauthorised transaction has taken place or been carried out without your knowledge.

If this is the case, you have recourse. Find out what your rights are in terms of reimbursement or disputing a debit. Each financial institution is obliged to consider your request, provided that you act quickly and that proof is kept.

If you think you've been the victim of a fraudulent luring technique, it's vital not to be left alone to deal with the situation. You can contact the freephone number
0 805 805 817 for help or to lodge a complaint with your local gendarmerie. This is particularly recommended if the fraudsters have posed as a known entity, pretending to be a trusted third party in their messages.

Conclusion

When faced with a phishing attempt, it is essential to remain calm, adopt the right reflexes and never respond in haste. Most of the time, the attack takes the form of a fraudulent page designed to lure the Internet user, which is displayed on your browser in a very realistic way. The aim is simple: to manipulate a victim into providing identification, bank details or personal information.

To avoid compromising your bank account or credit card, learn to recognise warning signals, check addresses and use protection devices such as the spam signal built into your e-mail tools.

Finally, for anyone still wondering what phishing is, it's a digital trap designed to exploit trust. By educating yourself and those around you, you can significantly reduce the risk of being the next target.

Encrypt sensitive files with Byte Tools

Contact us now

Author
Picture of Rodolphe Balay
Rodolphe Balay
Rodolphe Balay is co-founder of iterates, a web agency specialising in the development of web and mobile applications. He works with businesses and start-ups to create customised, easy-to-use digital solutions tailored to their needs.

You may also like

Similar services

n response, thousands of Internet users received a fake message that appeared to...
Automating repetitive tasks in Brussels - Optimise your...
Your WordPress website agency in Belgium: custom development...