RenovSmart - Web and Mobile Renovation Application
RenovSmart is a web and mobile application that connects homeowners with verified renovation companies. It provides a reliable, automated environment for searching for contractors, scheduling appointments, tracking the status of a job and sharing reviews. The application incorporates an artificial intelligence engine to improve compliance, recommendation and moderation, while providing a fluid and engaging experience.
Features
- Intelligent search with personalised filters and interactive map
- User area for planning and monitoring projects
- Company profile with compliance badges, customer reviews and AI recommendations
- Dedicated back office for professionals to manage their services, documents and availability
- Seasonal and geolocation notification system
- Automated moderation of customer reviews
Before iterates
- No centralised tool for putting people in touch or managing renovation projects
- Manual procedures for checking companies
- Difficulties for users to compare offers or monitor their projects
- Low visibility for poorly referenced professionals
After iterates
- Intuitive platform with user and company dashboards
- Automated verification of certifications and legal documents
- Built-in AI to suggest profile improvements and moderate reviews
- Intelligent highlighting system based on activity and quality of service
- Save time, professionalise processes and increase conversions
Impact of the solution
- Significant increase in the number of contacts between private individuals and professionals
- Reducing registration time for companies through automation
- Increased user satisfaction thanks to a clear, fast interface
- Strengthening trust through automated verification and moderated reviews
- Increased visibility for professionals thanks to AI badges and personalised suggestions
Skills used
- Responsive web and mobile development (front-end & back-end)
- Integration of artificial intelligence (document analysis, recommendations, moderation)
- UX/UI user-centred design
- Personalised notification system
- Process automation (verification, profile management)
- Geolocation and intelligent planning
Our support
For this project, our team began by carrying out an in-depth analysis of the user experience in order to create a fluid and intuitive user experience. We then developed a bespoke design system, drawing inspiration from recognised industry benchmarks to reinforce confidence and readability. Development was carried out in an agile manner, with progressive deliveries enabling continuous adjustments to be made according to customer feedback. User tests were incorporated at every stage to ensure that the functional choices made were appropriate. Finally, we put in place a customised back-office to enable the customer to manage their platform independently and on an ongoing basis.
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BNP Paribas, J&J, Worldline/Ingenico, SP Finances and many others rely on us for their digital projects and talent needs.
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